Provide Products & Services that meet customer expectations and needs.
Achieve quality standards the First Time and every time.
Comply with the requirements and continually improve the effectiveness of our Quality Management System through team work, training and motivation.
Formulate and widely communicate our aims & objectives.
Ensure success through participation and involvement of all members of the ESL family.
The Quality Policy and Objectives will be reviewed for continuing suitability and will be communicated and understood within the organisation through training and interaction.